Shopping Information
How long will it take to get my package?
You will have to pick it up at Université Paris-Dauphine, office B027 from the 2nd of January 2019 onwards. You will have to present your invoice to get it.
What shipping methods are available?
No shipping. You will have to pick up your order at Université Paris-Dauphine from the 2nd of january onwards. You will have to present your invoice to get it.
Do you ship internationally?
No shipping, either internationally or in France : you will have to pick up your order at Université Paris-Dauphine.
Orders and Returns
How do I place an order?
Orders must be placed on this website www.dauphine-housing.com before the 2nd of december 2018 at the latest. After this date, the order will be closed.
Do I need an account to place an order?
Yes, you have to create your own account.
How can I cancel or change my order?
It is not possible to cancel or change any order. So please be sure before placing your order.
Who should I to contact if I have any queries?
Send us an email : contact @ dauphine-housing.com
Payment Information
What payment methods are accepted?
We accept all major debit and credit cards from customers around the world through our partner Stripe.
Is buying on-line safe?
Security is one of the biggest considerations in everything we do. Like Amazon, Booking.com, Deliveroo we entrust the management of our payments to Stripe. If you have any questions after reading this, or encounter any issues, please let us know.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe.